A lack of preparation on the passenger’s part does not constitute an emergency on the airline’s. You should have used the toilet before boarding, you should have brought warm enough clothes so you wouldn’t need a blanket, you should have carried on your own bottle of water and snacks if you thought you were going to get hungry or thirsty.
Now you must pay for your error of judgement, would that be cash or credit?
This is said in jest, but there is more truth to it than I’d like to admit.
While RyanAir really did once threatened to stock their planes with pay toilets, this is a rather extreme thing for even budget airlines to do — but it does show the mentality behind the business model nonetheless. This is a mentality that must be passed on to you, dear passenger, if you are to remain sane while taking these cheap flights.
There is a certain outlook that is needed to fly on budget airlines. You need to realize that you are going to be tricked, scammed, and charged ridiculous fees throughout the entire process. You have to realize that this is just normal part of the deal — it’s nothing personal. As far as I’m concerned, I love budget airlines. It’s not just the cheaper prices but the challenge of trying to get that cheapest price possible by decoding the trickery and deception and trying to come out as unscathed as possible.
Budget air travel is a game: the airline tries to snatch as much money from you as they can and you try to keep as much as possible. While the odds, like most games, are always in the favor of the house, this doesn’t mean that you can’t win too. Rest assured, no matter what moves the budget airline tries to pull, you are probably going to pay significantly less in the end than if you went with a full-service carrier.
In theory, budget airlines provide the consumer with a choice. They allow you to choose the services you want without being charged for the ones you don’t. So you choose if you need a checked-in bag, you choose if you want to eat, you choose if you want to have your boarding pass printed at the airport or if you just want to do it yourself in advance, etc . . .
This is opposed to full-service airlines who don’t give you a choice and just charges you for everything upfront, whether you want to use it or not.
If this is actually how it is on budget airlines there would be no reason to complain: you pay for the optional services you want and fend for yourself for the rest. But the truth factor of this marketing angle only goes so far. There are two things about budget airlines that everybody hates
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